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We can help

Support

Help with Screen Time access, breaks and Apple subscriptions.

Support is available without a purchase.

Contact Support

Email support@doomsurfing.app. Include your iPhone model, iOS version, app version, what you expected and what happened. Do not send passwords, Apple Account credentials, payment-card details or private message contents.

Screen Time access

Doomsurfing needs individual Screen Time authorisation to select apps, apply breaks and show reports. If access is denied or later removed, open iPhone Settings, review Doom Surfing’s Screen Time permission, then return to the app and try again.

Selected apps and active breaks

Choose only the apps you want to restrict. Blocking an app does not automatically block its website. In personal mode, use End break to finish early. If restrictions remain unexpectedly, open Doomsurfing Settings and choose Release Doom Surfing restrictions.

Free access and existing subscriptions

App blocking and usage reports are free, with no subscription or purchase required. Screen Time permission is still needed for these features. Making the features free does not itself cancel an existing subscription or refund an earlier charge.

Use Restore purchases if an eligible Apple subscription is not recognised. Use Manage Apple subscription in Doomsurfing Settings—or Apple Account subscription settings—to view, change or cancel. Apple handles billing, eligibility and refunds. Uninstalling the app does not cancel a subscription.

Privacy requests

For privacy questions, access, correction, deletion requests or complaints, read the Privacy Policy and email privacy@doomsurfing.app.

Apple, the Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.